2.1.1 What is the warranty policy for SCOTT bikes?
The warranty of frames is 5 year, but shall only be granted in case once a year a maintenance service has been affected according to maintenance requirements as set forth in this manual by an authorized SCOTT dealer.
The authorized SCOTT dealer shall confirm the effected annual maintenance service by stamp and signature.
In case such an annual maintenance service has not been affected the warranty of 5 years for the frame shall be reduced to 3 years.
Costs for maintenance and service have to be borne by the owner of the SCOTT bike.
On Gambler, Voltage FR and BMX the warranty period is limited to 2 years.
2.1.2 Is there a Warranty on used bikes?
We cannot offer any warranty for second hand bikes.
2.1.3 What is the status of my warranty claim?
Please check on our dealer locator the SCOTT dealer where you claimed the product.
2.1.4 Do I need to register my new bike?
As long as you keep your proof of purchase showing you as the original owner, your bike will qualify for warranty or crash replacement should you ever need it.
2.1.5 How can I register my bicycle online?
There will be soon an online register tool available. In the meantime please keep your sales receipt carefully, as it is always required to be shown when claiming a product.
2.1.6 Can I get spare parts from SCOTT?
Yes! We do have many spare parts. Please contact your local SCOTT dealer or the national distributor in case your dealer cannot help.