Miscellaneous

Questions

1.1.1 What is your warranty policy for the SCOTT products excluding bikes?

Other Countries: According to the specific legal regulations of your country.

 

USA

 

Warranty Information for wintersport, motosports, BIKE (excluding bikes themselves) and RUNNING (ONLY FOR THE USA; FOR OTHER COUNTRIES, SPECIFIC NATIONAL REGULATIONS APPLY) 

SCOTT USA INC. LIMITED TWO YEAR WARRANTY

What is Covered?  This limited warranty covers defects in materials and workmanship in your Wintersport, Motosports, Bike (excluding bikes themselves) and/or Running SCOTT branded products sold by SCOTT USA or an authorized SCOTT USA dealer (“Product”).

How Long Does Coverage Last?  This limited warranty lasts for two years from the date of purchase of the Product and is limited to the first purchaser of the Product. Transfer of the Product from the first purchaser to another person terminates this limited warranty. Any warranties implied by law are limited in duration to two years from the date of purchase of the Product and are limited to the first purchaser of the Product. Some states do not allow limitations on how long an implied warranty lasts, so the foregoing limitation may not apply to you. Repaired or replaced Products are covered for the remainder of the original warranty period and subject to the conditions outlined in the original warranty.

What Will SCOTT USA Do? SCOTT USA will replace or repair any defective Product, or will refund your purchase price (as evidenced by your tendered receipt of purchase of the Product), at SCOTT USA’s option. You must pay charges in connection with replacement of any non-defective parts. In such a case, you will be alerted to the advisability of replacing non-defective parts, so you can pre-authorize the costs.  

What Does this Limited Warranty Not Cover? This limited warranty does not cover products used in rental operations. This limited warranty does not cover any defect caused by “wear and tear”, improper handling, abuse, misuse, an act of God, non-compliance with recommended maintenance and care procedures, improper or incorrectly performed maintenance or repairs performed by someone other than an authorized SCOTT USA dealer, and alteration of the Product. All Products come with a hangtag; please carefully follow the care instructions located there or affixed elsewhere to the Product. Consequential and incidental damages are not recoverable under this limited warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, this limited warranty is exclusive and in lieu of all other warranties; any and all other warranty is excluded. 

How Do You Make a Claim Under this Limited Warranty?  To make a claim under this limited warranty, you  must notify SCOTT USA of the claimed defect within the warranty period and timely return the Product to SCOTT USA at your expense for inspection. Please contact your authorized SCOTT USA dealer or call SCOTT USA’s customer service at 1-800-292-5874 during our normal business hours: 8AM-5PM Monday through Friday (MST) to make inquiries about this limited warranty and return procedures, and to obtain a return authorization number, which is required to process a return. All returned Product must be accompanied by proof of purchase (receipt) from an authorized SCOTT USA dealer or this limited warranty will not apply. In case of replacement or refund, returned Product becomes the property of SCOTT USA.  

 

How Do State Laws Affect Your Rights Under This Limited Warranty?  This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 

Recommendation for skis

SCOTT USA strongly recommends a yearly maintenance service effected by an authorized SCOTT USA dealer. While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only authorized SCOTT USA dealers, as improper or incorrectly performed maintenance or repairs voids the two year limited warranty set forth above. Costs for maintenance service have to be borne by the consumer. The warranty is granted for skis and bindings separately, meaning the assembly is excluded from the two year limited warranty set forth above. SCOTT USA cannot guarantee that every binding fits all skis. Please refer to the user’s manual of the respective binding supplier.

 


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