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Warranty
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Manufacturer's Guarantee


When purchasing a new SCOTT bicycle from an authorized SCOTT dealer, SCOTT grants a manufacturer's guarantee subject to the following provisions.

Conditions

The manufacturer's guarantee is only granted to the first-time buyer of a new, unused SCOTT bicycle who has purchased it from an authorized SCOTT dealer or directly from SCOTT USA at https://www.scott-sports.com.

Duration

The manufacturer's guarantee is granted from the date of purchase for a period of five years on bicycle frames and rear ends.

For frames and rear ends of Category 5 (downhill) bicycle models and for rigid forks manufactured by SCOTT, the duration of the manufacturer's guarantee is limited to two years.

If a defect on the SCOTT bicycle is remedied within the scope of a manufacturer's guarantee or a warranty claim, the duration of the manufacturer's guarantee is not extended. The manufacturer's guarantee ends when the original buyer transfers ownership of the SCOTT bicycle to a third person.

Assertion

The manufacturer's guarantee is provided by SCOTT Sports SA, Route du Crochet 11, 1762 Givisiez, Switzerland. The buyer must inspect the SCOTT bicycle immediately after purchase and notify their authorized SCOTT dealer at once in writing of any obvious defects. Hidden defects must be reported immediately after their discovery. In the event of a guarantee claim, the SCOTT bicycle must be handed over to an authorized SCOTT dealer, who will contact SCOTT to remedy the defect. The assertion of a guarantee claim always requires the presentation of the original proof of purchase.

Performance of SCOTT in the Event of a Guarantee Claim

In the event of a guarantee claim, SCOTT will, at its own discretion, repair the defect or replace the defective product with a product of similar quality, whereby color and model deviations are possible. If a repair or replacement is not possible, a purchase price refund will be made taking into account previous use. SCOTT is entitled to commission third parties to remedy the defect.

Limitations

The manufacturer's guarantee applies exclusively to frames, swingarms and rigid forks of SCOTT bicycles. Bicycle components are excluded from this manufacturer's guarantee.

The manufacturer's guarantee does not apply to normal wear and tear, damage caused by accidents or other excessive force on the SCOTT bicycle, corrosion, improper maintenance, incorrect assembly, assembly of unsuitable components or accessories, or cosmetic defects (for example in the varnish).

The manufacturer's guarantee does not apply to SCOTT bicycles that have been used in a rental shop.

These manufacturer's guarantee provisions apply to all SCOTT bicycles as of May 4, 2026.

Statutory warranty rights of the buyer and guarantees of component manufacturers (Shimano, SRAM, etc.) remain unaffected by this manufacturer's guarantee.

The place of jurisdiction for all disputes in connection with this manufacturer's guarantee is Freiburg, Switzerland. This manufacturer's guarantee is subject to Swiss law to the exclusion of all legislation that refers to foreign law.

SCOTT Sports Limited Warranty Policy

This warranty policy is valid as of 5/4/2026 for SCOTT Sports (non-bicycle) products. Scott USA Inc., DBA SCOTT Sports (SCOTT) distributes its products through its network of authorized SCOTT retailers and Online Shop.

I. Limited Warranty

This warranty is applicable to consumers who purchased a SCOTT Sports product from SCOTT USA or one of its authorized retailers. SCOTT USA warrants all new products to be free from manufacturing or material defects for the Warranty Period as defined below. This warranty applies only to defects discovered and reported to SCOTT USA within the Warranty Period and extends only to the original purchaser. It is the purchaser's responsibility to ensure that the products purchased are designed for the intended use.

Warranty Period: The Warranty Period starts on the date of the retail purchase of the product by the original purchaser. The Warranty Period is two (2) years from the original date of purchase.

II. Conditions and Restrictions

This limited warranty does not cover:

  • Normal wear and tear of the product
  • Defects caused by the transportation (other than the initial delivery from SCOTT to the purchaser) or storage of the product
  • Defects or damage caused by improper use or poor maintenance
  • Damages due to non-observance of the instructions in the product's owner's manual
  • Damages due to modifications of the product
  • Any impact caused by sharp items, due to torsion, compression, a fall, an abnormal impact or other actions

This limited warranty is not enforceable if:

  • The product has been modified or repaired
  • The product serial number has been removed, deleted, altered or made illegible
  • The product is used in a rental or demo fleet

III. Warranty Enforcement

SCOTT USA shall at its sole discretion either (a) repair the product or (b) replace the product at no charge.

For all warranty claims, please submit the product and the original proof of purchase to an authorized SCOTT USA retailer. The proof of purchase must contain the date of purchase, name and address of the retailer, and the complete product name. SCOTT USA and authorized retailers reserve the right to refuse warranty services if the proof of purchase is not submitted or if it is incomplete or illegible. In the event the product was purchased on the SCOTT USA Online Store, please contact SCOTT Customer Service at 1-800-292-5874.

IV. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable mandatory laws, this limited warranty is your sole and exclusive remedy and is in lieu of all other warranties, expressed or implied. SCOTT USA shall not be liable for special, incidental, punitive or consequential damages, including but not limited to loss of anticipated benefits, loss of use, loss of revenue, cost of any substitute equipment or facilities, claims of third parties, damage to property resulting from the purchase or use of the product, or arising from the breach of the warranty, breach of contract, negligence, strict tort, or any legal or equitable theory. SCOTT USA shall not be liable for delays in rendering warranty service.

Accident Replacement

We get it — sometimes accidents happen. Maybe you got a little too rowdy in that rock garden, clipped a pedal going for a sprint finish in a crit, or even forgot your bike was on top of your car as you pulled into the garage. At SCOTT, no matter if you're the first or second owner, we want to get you back up and riding as soon as possible, which is why we offer our Accident Replacement program.

To qualify for this program, you must:

  • Take the product to a SCOTT dealer for evaluation.

We'll then work with the dealer to provide a replacement at a discounted rate.* Keep in mind this is subject to availability,** but we'll do everything we can to get you back to riding as soon as possible.

* Pricing varies based on model and year of the product.

** Exact replacement is the first option. If that's not available, alternative options will be provided depending on availability.